Cultural Change in a 100-Year-Old Travel Brand

When Lucy Donaldson left the highly-regulated finance world to become CIO of Globus, a 100-year-old travel brand, she didn't just face a technology upgrade, she faced a massive cultural shift.

In this episode, Lucy reveals why true legacy modernisation relies on people before platforms, how a master data foundation enables AI success, and why "shadow AI" presents a new governance challenge. Discover the human decisions driving legacy transformation.