Blogs

Bots and AI continue their march toward call center obliteration

Anna Frazzetto’s article from CIO.com on January 4, 2018.  In early 2017, I asked CIOs and the IT industry to consider this question: Is the...

January 25, 2018

Blogs

Anna Frazzetto

Is your team CX savvy enough?

Anna Frazzetto's article from CIO.com on November 3, 2017.  Any CIO today who agrees even somewhat with the adage “the customer is king” knows...

November 27, 2017

Blogs

Anna Frazzetto

Women in Tech Who Walk on Water

When the stats and odds on women in tech threaten to get me down, I will always have November 15, 2017 to remember and lift my spirits. Was it a big...

November 21, 2017

Blogs

Anna Frazzetto

The Four Pillars of Today’s Digital Leaders

Insights from the Harvey Nash/KPMG CIO Survey & Two Highly Accomplished Tech Leaders Each year the Harvey Nash/KPMG CIO Survey gets bigger, and...

November 6, 2017

Blogs

Anna Frazzetto

Two Ways to Put a Dent in the Women in Tech Gap

Employers Expand the Criteria, Women Focus on Skills The second annual Harvey Nash Women in Technology Survey has just been released, and once again...

October 12, 2017

Blogs

Anna Frazzetto

7 Striking Takeaways from Australia’s CIO Survey Event

For five years we have been at this. Each year we co-host the Australian unveiling of the global Harvey Nash/KPMG CIO Survey data in Sydney to a room...

September 25, 2017

Blogs

Anna Frazzetto

Who Took the Center Out of Data Center

A recent blog featured on APAC CIO Outlook, explores ways to maintain and improve your center of IT strength when Data Center infrastructure is...

September 21, 2017

Blogs

Anna Frazzetto

Are Women the CDO Force to be Reckoned With?

Anna Frazzetto’s article from CIODive.com on September 12, 2017.  As we race toward Q4 and the final months of 2017, I can’t help but feel...

September 12, 2017

Blogs

Anna Frazzetto

What is the tech industry’s responsibility to talent in the age...

Could our industry become a sector where layoffs are more prevalent than skills shortages? The struggle to find and hire skilled tech professionals...

August 20, 2017

Blogs

Anna Frazzetto

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